FAQ
Shipping Policy
Free Shipping on Orders over $90 CAD (before tax)
Thank you for shopping with us! We are delighted to offer free standard shipping on all orders totaling $90 CAD or more before taxes.
Shipping Rates:
- For orders under $90 CAD (before tax), a flat-rate shipping fee will apply. The shipping cost will be calculated at checkout based on the destination.
Shipping Methods:
- All orders eligible for free shipping will be delivered via our standard shipping method.
Processing Time:
- Orders are processed and dispatched within [2] business days after payment verification.
Delivery Time:
- Standard shipping typically takes [3-5] business days for delivery. Please note that delivery times may vary depending on your location.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order by logging into your account on our website or by visiting the tracking page with the provided information.
Shipping Restrictions:
- Currently, we only ship within [Canada]. We apologize for any inconvenience this may cause to our international customers.
Additional Information:
- Free shipping applies only to standard shipping. Expedited or express shipping options may incur additional charges.
- The $90 CAD threshold for free shipping is based on the total order amount before taxes.
- We reserve the right to modify or terminate the free shipping offer at any time without notice.
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at [info@puremart.ca].
Thank you for choosing PURE MART We appreciate your business.